home_phone_icon +1-888-377-4317

ISO Quality

ISO 9001 : 2008 Quality Management Certification

SGS-ISO-9001-2008

It is ESP Steel’s policy that everyone has a responsibility for ensuring quality and continuous improvement activities. Therefore all personnel shall receive relevant and documented training in the Quality Policy and System. The Quality System Manager oversees the function, implementation and maintenance of the Quality System to ensure conformance to the ISO 9001:2008 standard. All Managers are equally responsible for controlling quality and continuous improvement activities throughout their departments.

The ESP Steel Group intends to satisfy the customer through a number of means:

  • By providing services and products that either meet or exceed the expectations of our customers in a cost effective and competitive manner and within the context of a fully implemented quality management system.
  • By pursuing continual improvement of its quality and operational systems as a means of added value to the service and products delivered to our customers
  • By pursuing customer feedback in order to enhance customer satisfaction
  • By providing a safe and positive working environment that encourages employee participation in all issues including quality.

 

Special Recent Posts

Holiday closure

November 3rd, 2017

ESP offices will be closed Thursday November 23 and Friday November 24 for the Thanksgiving Holiday.[...]

Holiday notice

August 30th, 2017

ESP's offices will be closed on Monday, September 4, in observance of Labor Day.[...]

Contact us

HOUSTON BRANCH
ESP Specialty Steel Products
7404 Railhead Lane,
Houston, Texas,
USA 77086.
Toll Free : 1-888-377-4317
Telephone : (281) 760-0400
Fax : (281) 955-2965

CHICAGO BRANCH
ESP Specialty Steel Products
1191 W. Hawthorne Lane ,
West Chicago, Illinois,
USA 60185.
Toll Free : 1-888-377-4317
Telephone : (630) 876-5950 (Warehouse)
Fax : (630) 876-0380 (Warehouse)

CANADA
1-888-377-4317